FAQ
 

HOW LONG DOES IT TAKE TO ARRANGE FOR CODING SUPPORT FOR MY ORGANIZATION?

We make the process streamlined and straightforward! Once a contract is signed, our team will arrange a kickoff call to set up system access, introduce your dedicated Account Manager, obtain your Policies & Procedures, and fully understand your expectations. We understand the urgent nature of timely coding and will be your partner in achieving quality outcomes.

 

HOW DO I KNOW THAT YOUR EMPLOYEES ARE FULLY PROFICIENT IN CODING THE SPECIALTY AREAS OF ICD-10-CM/PCS, SUCH AS CARDIOVASCULAR, ORTHOPEDICS, AND OB/GYN?

Our coders and auditors are fully trained and proficient in all specialty areas working regularly in the various specialty areas to stay current. Our robust education program is also focused on providing the most up to date training on the specifics of each specialty with testing on each area to demonstrate proficiency.

 

HOW DO YOUR CODERS STAY CURRENT WITH SO MANY INDUSTRY CHANGES HAPPENING?

LexiCode provides comprehensive ongoing education to our employees via our robust learning management system to ensure they stay abreast of important industry changes, especially coding and coding guideline updates. We fully understand the importance of keeping current and knowledgeable in all coding classifications by providing timely and detailed training.

We can also help your coders stay current by providing coding education in a way that works best for your organization (remote and/or onsite). Ask us about our education programs!

 

WE USE COMPUTER ASSISTED CODING. DO YOUR CODERS HAVE THAT KNOWLEDGE?

Yes, our coders are experienced in various EHRs, abstracting systems, encoders and Computer Assisted Coding systems. We do recognize that specific processes can be unique to a facility and may ask for a walkthrough to ensure our coders are fully prepared.

 

WITH ICD-10-CM/PCS STILL BEING RELATIVELY NEW, HOW DO WE KNOW WHAT TYPE OF CASES TO AUDIT AND HOW MANY?

We will work closely with you to select the appropriate sample size and type. Our unique approach to record selection includes a comprehensive methodology that utilizes the current OIG work plan initiatives, known RAC targets and other areas of compliance and reimbursement risk. We are happy to share our insight with you – please contact us for more information.

 

IF I USE YOUR CODING OR CONSULTING SERVICES, WILL MY COMPANY’S PROTECTED HEALTH INFORMATION BE SECURE?

LexiCode adheres to the most stringent of security policies regarding physical space, systems access/connectivity, and employee HIPAA compliance.

 

WHAT IS LEXICODE’S CODER DEVELOPMENT PROGRAM?

One key to our consultants’ success is our unique Coder Development Program, which is specially designed to sharpen our coders’ skills and make each one a better, more versatile consultant.

The program is tailored to meet each consultant’s specific training needs. It takes the coding skills our consultants already possess and expands them through a combination of book-based learning, practical coding of records in our training electronic health record, instructor review, and feedback.

The program is extensive and, depending on each individual consultant’s need, encompasses many weeks at the beginning of employment with LexiCode. After the program, LexiCode provides ongoing training opportunities to help our consultants expand their skills, increase their knowledge and keep them abreast of the changes in the industry.

Our robust online Learning Management System ensures that current coding and other educational updates are available to all of our consultants in a timely manner.

Whether you are an employee or a client, you will find LexiCode’s Coder Development a huge benefit to you!

 

HOW DO I BECOME AN EMPLOYEE?

LexiCode is the leading provider of HIM Coding and Consulting Services nationwide and our exceptional employees make this possible. We offer a variety of employment options including coding, auditing, education and management.

If you are an energetic and conscientious coding professional, we hope you will consider joining our team. To apply, please check our openings online here Questions about employment can be emailed to us at careers@lexicode.com.